Privacy Policy

This Privacy Policy explains how 14313607 Canada Inc. DBA Catapult Computing (“we”, “us”, “our”) collects, uses, discloses, and safeguards personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario laws. By using our website or services, you consent to the practices described here.

Accountability

We are responsible for all personal information under our control, including information transferred to third parties for processing. To ensure accountability, we have appointed a Privacy Officer to oversee compliance with this Policy and with PIPEDA.

What We Collect

We may collect:

  • Contact details (name, email address, phone number).
  • Business details (company name, role or title).
  • Technical data (IP address, browser, device identifiers, logs).
  • Information you submit (forms, messages, support requests, uploaded files).

Some information is necessary to provide services. If you choose not to provide it, we may be unable to respond or deliver certain features.

Consent and Meaningful Choice

We obtain meaningful consent before collecting, using, or disclosing your personal information. This means we explain:

  • What information is being collected.
  • The purposes of collection.
  • Who it may be shared with.
  • Any foreseeable risks of disclosure.

Consent may be express (e.g., checking a box, signing a form) or implied (e.g., providing details to receive a service). You may withdraw consent at any time, although we may retain information if required to complete an existing transaction, meet legal obligations, or resolve disputes.

Why We Use Personal Information

We collect and use personal information for purposes such as:

  • Delivering and managing services.
  • Responding to questions and requests.
  • Securing and maintaining our website and systems.
  • Personalizing user experience and improving content.
  • Meeting legal, regulatory, audit, and fraud-prevention obligations.

We will not use your personal information for unrelated purposes without your consent, unless permitted or required by law.

Cross-Border Transfers

Your information may be processed or stored outside Canada by us or by third-party service providers. When information is held abroad, it may be subject to access by foreign courts, law enforcement, and security authorities. We require all service providers to apply safeguards that are comparable to Canadian standards.

Retention of Personal Information

We retain personal information only as long as necessary to fulfil the identified purposes or as required by law. When no longer needed, data is securely deleted or anonymized.

Data Accuracy

We take reasonable steps to keep personal information accurate, complete, and up to date. You are responsible for providing correct details and informing us of changes.

Safeguards

We protect personal information with administrative, technical, and physical safeguards against loss, theft, unauthorized access, disclosure, copying, use, or modification. Safeguards include encryption, secure networks, access controls, monitoring, audits, and staff training. Safeguards are reviewed periodically to ensure ongoing appropriateness.

Openness

This Privacy Policy describes our practices and is available to the public. On request, we will provide it in accessible formats. Individuals may contact our Privacy Officer to learn more about our practices, including details on how information is collected, used, disclosed, and stored.

Individual Access and Correction

You have the right to request access to personal information we hold about you. On request, we will provide details about:

  • What personal information exists.
  • How it has been used.
  • Any third parties to whom it has been disclosed.

You also have the right to request corrections to inaccurate or incomplete information. Where appropriate, we will transmit corrections to third parties to whom the information has been disclosed.

We will respond to access or correction requests within 30 days, subject to limited exceptions. Responses are provided at minimal or no cost. Proof of identity may be required.

Withdrawal and Erasure

You may withdraw consent to future collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions. In addition, individuals may request that information they have posted online be removed or erased, consistent with the OPC’s interpretation of PIPEDA.

Challenging Compliance

You may challenge our compliance with PIPEDA by contacting our Privacy Officer. We will investigate all complaints and respond in writing. If you are not satisfied, you may lodge a complaint with the Office of the Privacy Commissioner of Canada (OPC).

Your Rights Summary

Under PIPEDA, your rights include:

  • The right to be informed of purposes for collection and use.
  • The right to access personal information within 30 days, at minimal or no cost.
  • The right to request correction of inaccurate information and have corrections passed to third parties.
  • The right to withdraw consent, subject to obligations.
  • The right to request erasure of posted personal information.
  • The right to challenge compliance and file a complaint with the OPC.

Changes to This Policy

We may update this Policy to reflect changes in law or our practices. Updates will be posted here and will take effect immediately.

Contact Information

Catapult Computing
ATTN: Privacy Officer
Address: 45 Bramalea Road Suite 208 111, Brampton ON
Email: contact@catapult-computing.com